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Help Center

Support

Questions, feedback, or account issues — we respond within 24 hours, Monday through Friday.

Contact us

Email

chad@chadjustinenterprises.com

Response time

Within 24 hours (Mon–Fri)

Company

Chad Justin Enterprises LLC

Frequently asked questions

How do I get started?+

Create an account, choose your trainer, and complete a short onboarding. Your first workout is delivered by email the same day and appears on your dashboard.

When do I receive workout emails?+

Morning check-ins are sent at 5:00 AM in your local timezone on training days. New signups after 5:00 AM receive their first workout immediately upon plan activation.

Can I go back to a previous session?+

Yes. Use the chevrons on the dashboard to navigate to yesterday or any previous training day and check off exercises you missed.

How do I change my trainer or plan?+

Head to Settings from the dashboard. You can swap trainers, update your goal, adjust training days, or restart onboarding at any time.

How do I delete my account?+

Open Settings → Account → Delete account. This permanently removes your profile, mission history, and email preferences.

Emails are landing in Promotions or Spam.+

Add hello@fitnessexecute.com to your contacts and mark one message as 'Not promotions' in Gmail. Future emails will land in Primary.

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